Playtime Buttique currently offers shipping via USPS, UPS, FedEx and DHL eCommerce. We strive to provide the most secure and cost-effective options to our customers.

How do you calculate shipping?
Shipping cost and calculations are dictated by the shipping carriers. The cost depends on the density of the package, which is the amount of space a package occupies in relation to its weight. For each shipment, your charge is based on the dimensional weight or actual weight of the package — whichever is greater.

UPS, DHL eCommerce and FedEx calculate shipping cost by dimensional weight, which takes into account length, width, and height along with the weight of a package.

How long will it take for my order to ship?
Playtime Buttique works hard to get all orders processed and shipped same-day, as long as they are received by 12:00pm PST. Regardless, all orders received by Playtime Buttique are shipped within 24-48 hours.

How will my order be shipped?
We ship using the default carrier that was selected at the time of your account set-up; however, you can change the carrier on a per-order basis via our website.

Will my shipment be insured?
Each carrier has its own policy and limits related to shipping insurance and what is automatically insured. Any additional insurance is your responsibility to purchase.

Is my package shipped discreetly?
All orders are shipped 100% discreetly using non-descript boxes with no identifying marks or branding.


How long will it take for my order to arrive?
This depends on your location and the chosen shipping method. With Playtime Buttique, you can track your package at any time by using the tracking number provided with your shipping confirmation email. Below are the estimated delivery times once your order has been shipped:

Do you offer international shipping?
Yes, Playtime Buttique provides convenient international shipping services. Playtime Buttique will work with your freight forwarding agent to deliver products to most destinations around the world.

Timely Order Processing:
We take pride in our fast order processing, ensuring that all orders are shipped within 1 business day.

Discreet Delivery:
We understand the importance of privacy, so we use discreet shipping methods. Our shipments originate from our headquarters in NC and various branch warehouses across the United States. Currently, we only ship to the United States, its territories, and Canada.

Free Shipping:
We offer free shipping on all orders, ensuring no extra cost for delivery.